1.WHICH COUNTRIES DO YOU SHIP TO?
We mainly ship to USA and Canada, please contact us for shipping to your country before purchase if the country/region not mentioned above.
2.WHERE IS THE PACKAGE SHIPPED FROM?
Most of our packages are shipped via Amazon distribution centers in the U.S., E.U. Some packages are shipped from third-party warehouses that are near your country.
3.HOW LONG DOES DELIVERY TAKE?
We need 3 to 5 working days to process the order, and usually 6-10 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
4.HOW CAN I GET FREE SHIPPING FOR YOUR PRODUCTS?
We offer complimentary FREE shipping within the Contiguous United States. Contact firstname.lastname@example.org for shipping costs outside this area.
5.WHAT SHIPPING CARRIERS DO YOUR USE?
We use all major carriers, such as dhl/fedex/ups/usps and local courier partners. You have the option to choose faster shipping if you pay the additional cost.
6.CAN I STILL CHANGE MY SHIPPING ADDRESS EVEN THOUGH THE PACKAGE HAS BEEN SHIPPED OUT?
Sorry, once shipped out, we can’t change the delivery address.
7.WHAT SHOULD I DO IF THE PACKAGE DAMAGED BY THE TRANSPORTATION WHEN FEDEX DELIVERY FOR ME?
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. SOME OTHER THINGS TO NOTE ABOUT YOUR ORDER
All orders must have a valid street address, expedited orders cannot be sent to PO Boxes.
Delivery to remote areas may incur additional cost up to $50 - $200.
Shipments cannot be rerouted once a package has been shipped.
Your order may require a signature.